Privacy Policy

Effective Date: 01 June 2025

This Privacy Policy represents how our company collects, stores, and uses your data. Any information that you share with our website will be collected and stored on our servers. This Privacy Policy is only applicable to WallToWallCarpets Store and the entities owned by it. Please go through our Privacy Policy carefully before sharing any information with our website.

This Privacy Policy applies to all online operations of WallToWallCarpets Store.

What We Collect

The following is the data we collect from the users visiting our website:

• Your Name
• Contact Number
• Email Address
• Mailing Address
• Device’s IP Address
• Preferred Language
• Preferred Services/Products

How We Handle Your Information

The information collected from the users by our website is stored and used responsibly. We use this information to understand user preferences and needs. We collect cookies to track your online activity on our website so that we can use that information to enhance your experience.

The information collected will be stored for internal record keeping and also used for promotions and marketing of our products & services. We may use your email address to share our promotional emails with you for your benefit. We also use your information for market research and customization of our website to improve individual experience.

Your Data Is Collected When You

• Visit our website using a browser that supports cookies
• Register or Signup for a user account on our website
• Signup for our newsletter & promotions
• Talk to our sales person or chatbot
• Share information on the forms on our website
• Interact with any of our social media accounts
• Buy our products or hire us for services via our website

Sharing Your Information

We do not sell or trade your personal data with any third parties. The personal information you share with us can also not be used to identify you. We will only use user data for the processing or fulfillment of orders made on our website. If required by the law, your information may also be shared with legal authorities.

This ensures compliance with the law and the government of the United Arab Emirates. It prevents illegal and unlawful activities and proves our company was not an accomplice in any of those activities.

Website Cookies

When you visit our website, our tracking technology will ask you to accept cookies or reject cookies. You can choose either option based on your preference. Should you choose to accept, these cookies will ensure an enhanced and personalized experience for you on our website. We use cookies to understand user preferences and like to make website functionality more efficient.

If you refuse to accept cookies, it may result in the inability of some website functionality. It may also affect the accessibility of some features on our website. You can opt out of receiving cookies if you don’t wish to customize your web browser to show results based on your preferences.

How Long We Keep Your Data

Our policy for data storage and retention is in compliance with the Personal Data Protection Law of the UAE. If you consent to sharing your personal information with us, it will be stored for as long as necessary for the purpose of processing, promotions, and legal use. You can opt for withdrawal of consent, unsubscribe from our newsletter, and contact our customer support at info@walltowallcarpets.ae

Third Party Access

Our website may contain links to other websites that you may find interesting. We provide this facility to make your experience efficient and convenient. These links are visible to you based on the information collected through your browser via cookies.

Our Privacy Policy is not applicable to any third parties or external website links displayed on our website. We advise you to go through the privacy policy of every website you visit using the link displayed on our website. Each website’s Privacy Policy will help you understand how they collect, handle, and store your data.

Payment Information Safety

We do not store or share your payment information, credit/debit card details. All payments are processed securely via third-party payment gateways.

Children’s Privacy

Our products and services are not directed towards underage children or individuals below the age of 18. We do not knowingly collect personal information from children.

If you suspect your child sharing their personal information on our website, reach out to us at info@walltowallcarpets.ae and our team will handle the removal of information according to UAE’s Personal Data Protection Law.

Changes To Our Privacy Policy

Any changes to our privacy policy will be made public on our Privacy Policy Page. Please go through our Privacy Policy frequently to stay aware of any updates.

Contact Us

For any queries and concerns, reach out to us via
Email: info@walltowallcarpets.ae
Phone: +971506379229
Address: Fixit Design Carpets & Curtains Showroom #33, Al Quoz 1, Dubai, United Arab Emirates